Privacy Policy

1. Introduction

Nithya Welfare Society ("we," "our," or "the Society"), a registered charitable society under the Andhra Pradesh Societies Registration Act, 2001, with its registered office at Narakoduru, Chebrole, Guntur District, Andhra Pradesh, India – 522212, is committed to protecting the privacy of all individuals who interact with us, including donors, volunteers, beneficiaries, website visitors, and corporate partners.

This Privacy Policy governs the collection, use, storage, and disclosure of personal information through our website www.nithyawelfaresociety.org and related services.

2. Information We Collect

What Information We Collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about Nithya Welfare Society as well as conducting fundraising and other operations. This information may include name, amount donated, address, mobile number, email, address, Pan Number and any other personal information provided to us ("Donor Data").

Information from Payment Processors: Payment processors allow donors to give electronically. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

2.1 Information You Provide Directly

• Donor Information: Name, email address, phone number, mailing address, PAN number (for 80G tax receipts), and payment details when you make a donation.
• Volunteer Information: Name, email, phone number, city, area of interest, and any additional details you share during the registration process.
• Contact Form Submissions: Name, email, phone number, inquiry type, and message content.
• Corporate Partner Information: Company name, contact person details, CSR requirements, and partnership preferences.
• Beneficiary Information: Name, address, family details, income information, and health records as necessary for program delivery and impact assessment.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on the website, referral sources, browser type, and device information.
• Cookies: We may use essential cookies to improve your browsing experience. These do not store personally identifiable information.
• Analytics: Aggregated traffic and engagement data through Cloudflare Web Analytics (privacy-focused, no personal data tracking).

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing donations and issuing 80G tax exemption receipts.
• Communicating with you regarding your donations, volunteer activities, or inquiries.
• Sending periodic updates about our programs, impact reports, and upcoming events (only with your consent).
• Managing volunteer registrations and matching volunteers with suitable programs.
• Fulfilling CSR partnership obligations, including impact reporting and compliance documentation.
• Delivering welfare programs and services to beneficiaries effectively.
• Improving our website and user experience.
• Complying with legal obligations under the Income Tax Act, 1961, Foreign Contribution (Regulation) Act, 2010 (if applicable), and other relevant Indian laws.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party. We may share data only in the following cases:

• With Payment Processors: Razorpay processes online donations. Their privacy policy governs payment data handling.
• With Government Authorities: As required by law, including the Income Tax Department for 80G/12A compliance.
• With Statutory Auditors: For annual audit and compliance purposes, as mandated by the Societies Registration Act.
• With Corporate Partners: Aggregated, anonymized impact data for CSR reporting. Individual beneficiary data is never shared without explicit consent.
• With Service Providers: Hosting (Cloudflare), email services, and other technology partners who assist in website operations, bound by confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption for all data transmitted through our website.
• Secure storage of donor records with restricted access.
• Regular security assessments of our digital infrastructure.
• Staff training on data protection and confidentiality obligations.

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access.

6. Data Retention

• Donor Records: Retained for a minimum of 8 years as required under the Income Tax Act for 80G compliance.
• Volunteer Data: Retained as long as the volunteer relationship is active, and for 2 years thereafter.
• Beneficiary Records: Retained for the duration of program participation and for 5 years post-completion for impact tracking.
• Contact Inquiries: Retained for up to 1 year from the date of submission.

6.5 Donor Rights & Transparency

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we assure the following:

• Right to Information: To be informed of the Society's mission, of the way the Society intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
• Data Privacy Protection: Nithya Welfare Society takes your privacy seriously and treats all financial information about any transaction you have with the Society as highly confidential. In addition, Nithya Welfare Society does not share email addresses or phone numbers of any of our donors or constituents.
• No Trading or Selling: We do not trade or sell your personal information with other organizations.
• Secure Data: Personal data collected through our website is encrypted using industry-standard secure technology.
• Consent-Based Collection: We may request personal information online, such as name, address, phone number, email address, and payment details ONLY for the purposes of accepting donations to Nithya Welfare Society. We will not release or use this information for any other purpose unless we have your consent.
• No Tracking: We do not track, collect, or distribute personal information entered by those who visit our website.

7. Your Rights

Under applicable Indian laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Withdraw consent for communications and marketing at any time.
• Request deletion of your data, subject to legal retention requirements.

To exercise any of these rights, please contact us at info@nithyawelfaresociety.org. We will respond within 30 days.

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors through our website. Beneficiary data for minors is collected only through parents/guardians with proper consent for program delivery.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Razorpay for donations, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules thereunder, the Grievance Officer for the purpose of this Privacy Policy is:

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@nithyawelfaresociety.org
• Address: Narakoduru, Chebrole, Guntur District, Andhra Pradesh, India – 522212